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Different ways to manage inventory

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Onport provides automatic inventory syncing across all your sales channels. In this article, we'll explain the logic behind inventory syncing and the meaning behind the inventory levels you'll find within our app.

The inventory source of truth

If you go to Integrations > e-Commerce Platform > Channel Name > Inventory and Pricing tab, you have 3 options:
1) Sync all inventory updates: Onport will be the inventory master, syncing inventory quantities between your store, inventory feeds and in-house warehouses - and back.
2) Only sync inventory feeds: Onport will be the inventory master for products connected to inventory feeds, while all other items will be managed in your store.
3) Don't sync inventory: Onport is not the inventory master. All inventory management will be done in your store or any connected apps.

Understanding inventory levels

To view more information on the inventory levels of an item, click on the inventory quantity while in the main inventory section or within a sale. This will open a popup showing inventory allocation, vendor feeds, recent sales, among other important details:


You'll see that there are 3 different inventory levels to help you understand and keep track of your inventory. This is what each one means:

  • Allocated: The total number of items reserved for orders that have not yet been shipped.
  • Stocked: Total quantity of items in the warehouse, including those that are already sold but not yet shipped to customers.
  • Available: This is the total number of items in the warehouse or inventory feed, excluding items allocated to sales. This is the value that you have available to allocate to other sales orders and is the value synced with your online stores - Available = Stocked - Allocated.
❗️When making inventory adjustments from the variants list, you will be changing the stocked level and not the available level. This is to ensure you do not undersell inventory by not considering unshipped inventory.

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