If you have multiple vendors selling the same products or you fulfill the same product in-house as well, you may want to prioritize one over the other when an order is allocated. This can be done within Onport or via API.
Connect the same product from different vendors
If you have two or more vendors that sell the same product and you're looking to define to whom an order should be assigned to and who has priority over the item when an order is placed, you need to connect these items first.
To connect the items, you'll need to go to each vendor's inventory feed in Onport and click the button "Connect" next to the item. Next, you'll need to search the SKU of the item you want to connect to and hit "Connect":
Now the system knows these are the same items and you can go ahead and define who gets the order when the item is purchased in your store by defining the priority rules by Country, Cost Price, and/or In-Stock.
a) Dropship model
You can do this if you go to > Integrations > [Your Platform] > Order Processing tab > Order Routing Section:
b) Blended model (inhouse and dropship)
If you have a blended model, meaning you have the same products being shipped in-house and dropshipped by a vendor, you can define the priorities for this here:
Define routing priorities
In both models, you can define routing priorities by Country, Cost Price, and/or In-Stock.
For instance, the same item is sold by vendor A and vendor B and you defined the priorities like this:
- Routing priority 1: In-Stock
- Routing priority 2: Country
- Routing priority 3: Cost Price
This would mean that the first criterion is who has stock for the item. If both do, then the second priority would apply. If they're both shipping from the same country, then priority 3 would be applied.
❗️Only the vendor who gets the order will be notified. The others will not receive any order notification.